Frequently Asked Questions

Q. Why we choose GEEFTwala?

We provide you the platform to buy the product for Gifting & self uses. We always try to give the best quality products at the low price.

Q. Do you ship to Out Of Patna, bihar address?

Currently, we only ship within Patna Town.

Q. Who will bear the Return items costs?

We are serve open box delivery so if product damage, not in working condition or you not satisfied with the product, your order is instant return.

Q. Who will bear the delivery cost?

We provide Free Shipping on or order above Rs.199/- across India and rest will charge as standard shipping rates, you need to pay Rs.50

Q. Does GEEFTwala provide COD or Prepay orders?

Yes, we provide COD services to your customers. However, please be noted that we accept only pre-pay orders from you.

Q. Incorrect Address

If the address provided by you for delivery is found to be incorrect, and if an address correction is requested, there will be no changes after the order is shipped.

Q. Can I change the delivery date for my order?

You can only choose the delivery date of  time of order. Also, it cannot be assured if the delivery will be made on the requested date.

Reasons for undelivered shipment:

  • Customer not contactable
  • Incomplete address
  • COD amount not ready
  • Future delivery requested by the customer
  • Customer refused delivery
  • Door/premises/office closed